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HPN Global Client Love Letters




Mandi managed my anxiety and distress over our 2020 contract with our hotel during the COVID-19 crisis with grace, compassion and confidence. She navigated the space between our association’s needs and the hotel’s stance with expertise, keeping us apprised of trends that may impact our negotiations and the end result was a great compromise - in less than 48 hours - all due to Mandi’s unwavering commitment to problem solve.

Jenifer Lipsey, CEO, ACLP


 

I would like to offer my highest recommendation to Mandi Graziano.  I had the pleasure of working with her on a dealer conference event this year.  From the very beginning, she was incredibly helpful and highly informed in every aspect of the process – from site selection, site visit, and most importantly contract negotiation.  She excels at navigating tough situations with an optimistic, positive, can-do attitude.  I highly recommend Mandi for anyone planning a conference or meeting. 

Kerri Taylor, Director of Premier Dealer Recruitment & Development

Solatube International, Inc.


 

Mandi’s well-rounded experience shines during every step of the meeting procurement process.  She navigates the meeting buying process with finesse, respectfully and objectively. She keenly addresses the primary goals of all parties involved; ultimately saving everyone time and money. Sam Torgerson, Director of Global Sales Viceroy Hotels & Resorts


 

“Mandi has sourced our annual meeting for six years. Most recently, she  helped our company through a delicate Covid 19 negotiation. Through her experience and relationships, she made what could have been a contractually complicated scenario, easy and seamless for us. We have learned through experience that there is no better deal we could get on our own than with working through Mandi with HPN. Mandi is a part of our team and I would recommend you use her for all your meetings and corporate events."  Aaron Hall, President Borrego Solar


 

"It is my absolute pleasure to recommend Mandi Graziano for any business in search of a 3rd party meetings consultant. In the time I've worked with Mandi, I have thoroughly trusted her ability and professionalism. She is extremely competent, personable, and reliable. Beyond that, she is an impressive problem solver who is able to address challenges with confidence. Her sense of urgency, follow-up, customer service, and support are second to none. The knowledge she has of the business is above expectations. She works well with everyone on our team and makes people feel at ease. She is dedicated to her craft and has been a pleasure and blessing to work with all these years. Mandi would be an asset to any company." Barbara Latimer,

NBBQA President Elect


 

Our association has gone through a myriad of transitions over the course of the last 8 years including 4 Executive Directors; a rebrand; 2 strategic plans; and revised bylaws. One constant through it all was Mandi Graziano. Mandi has sourced and negotiated hotels for our annual meeting for eight years and is a coveted partner. She  is the perfect balance of strategy, wit, intelligence and humble leadership.I trust Mandi’s discretion, advice and direction explicitly. She is accessible and responsive; knowing she is involved in our site selection provides a level of confidence and assurance that I have yet to find in any other partner.

Jennifer Lipsey, CEO

ACLP

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